Shipping & Returns

Shipping within India

We currently ship across India from our studio in Pune.

Order processing & Delivery time
• Orders are dispatched within 1-3 business days of being placed.
• Once dispatched, orders usually reach you in 2-5 business days, depending on your location and courier service.

Shipping charges
• There are no shipping charges for deliveries within India.

Order tracking

• You’ll receive a tracking link by email/WhatsApp as soon as your order is dispatched.
• If you’re unable to track your order, please drop us a message at sales@aestheticaangan.com / 8237011311 with your order number.

Cash on Delivery

• At the moment, we do not offer Cash on Delivery.
• We’re a small business and COD comes with high fees and failed deliveries, so we currently accept prepaid orders only (UPI, cards, netbanking). Thank you for understanding and supporting us.

Returns & exchanges

Aesthetic Aangan pieces are handcrafted in small batches, and minor variations are natural. That being said, we accept returns in specific cases.

We accept returns if:

• You received a damaged product
• You received the wrong item

In these cases, we’re happy to offer a replacement, store credit or a refund once we verify the issue.

We do not accept returns for:

• Slight colour/texture variations that are a natural part of handwoven rattan or mop
• Slight size variations (within ~5–10 mm)
• Products damaged due to misuse, poor care or normal wear and tear

Return window

• Please inform us within 48 hours of receiving your order if there is any issue.
• Requests made after this period may not be eligible for return as couriers close claims quickly.

How to request a return

  1. Email/WhatsApp us at sales@aestheticaangan.com / 8237011311 with:
    • Your order number
    • Clear photos of the product and the outer packaging
    • A short note about the issue

  2. Our team will review and respond within 2 business days.

  3. If approved, we will:
    • Arrange a reverse pickup, where available, OR
    • Ask you to ship the product back to us and share the receipt.

Please keep the product unused, with all original tags and packaging, until the return is processed.

Refunds / store credit

• For approved cases, we may process a refund back to your original mode of payment – this can take 5–7 business days after we receive the product and complete a quality check.

Damaged parcels on delivery

If the outer carton looks badly damaged or tampered with at the time of delivery, please:
• Take a photo of the parcel before opening it
• Open it in front of the delivery agent if possible
• If the product inside is damaged, follow the return steps above with photos of the box and product

If you have any questions about shipping or returns, feel free to reach us at sales@aestheticaangan.com / 8237011311 – we’re happy to help.